York Minster Refectory


Do you take a deposit upon booking?

No we do not take a deposit when booking, however all bookings require us to take card details in order to secure the booking. We cannot make provisional reservations and if for some reason you are unable to provide card details at the time of booking, we will be unable to make the reservation for you at that time.

What is your cancellation policy?

We require a 24h notice period for all cancellations. Failure to do so will result in a £25 per person charge to the card supplied at the time of booking.

How do I book a table & group bookings?

Email info@yorkminsterrefectory.co.uk to secure your booking or for more information.

Do you take walk-ins?

Yes, we do take walk-ins but we strongly advise that you book to avoid disappointment.

Can you book for drinks only?

We do not take any reservations for drinks only, we do take walk-ins for drinks on a ‘first come, first served’ basis.

How do we change/amend a booking?

Amendments can be made via your OpenTable booking or via email info@yorkminsterrefectory.co.uk.

What if I’m running late for my reservation?

Please contact us on 01904 307399 as soon as you know you are going to be late for your booking, if there is no answer, please try again and email info@yorkminsterrefectory.co.uk.

York Minster Refectory will hold a booking for 15 minutes past the original booking time to allow for unforeseen circumstances resulting in lateness. During this period, we may attempt to contact you on any given contact details to ascertain whether you still require the table and to ensure there has not been a mistake with the date or time of the booking. After the 15-minute time slot has elapsed we reserve the right to give the table away to another customer or cancel the reservation.

Do you cater for hen or stag parties?

In consideration of our other diners, we do not accept bookings for ‘Stag’ or ‘Hen’ parties.

Are you dog friendly?

We are dog friendly on our outside terrace and bar area only.

Is the restaurant wheelchair friendly?

Yes, the restaurant is fully accessible and has a lift to the toilets upstairs.

Do you have a private dining area?

We have have a York Minster view private dining area which seats up to 40 guests and an optional additional lounge space. Email info@yorkminsterrefectory.co.uk for more information or view our private dining room here.

Is there a service charge?

A discretionary service charge of 12.5% will be added to your bill, this is shared between all members of staff.

Is there a dress code?

We do not have a dress code however we have found most diners choose to dress ‘smart-casual’ when visiting. We operate a strict no fancy dress policy.

Do you have a children’s menu?

Yes our ‘Little Pilgrims’ menu is available every day of the week and can be found here.

Do you have onsite parking?

There is no on-site parking at York Minster Refectory. The closest car park is Monk Bar Car Park which is a 5-minute walk from York Minster Refectory.

Do you offer gift vouchers?

Yes, you can purchase gift vouchers here.

Do you cater for dietary requirements?

We are able to cater for most dietary requirements and will provide guests who have allergies with an allergen matrix which lists the dishes on our menu and whether or not they contain any of the 14 main allergens. Most of our dishes can be adapted to suit those with allergens.

We also offer GF, VE and V options on our menus. However, please note our menus change seasonally so this could be subject to change. Please always check the menu before booking.

Do you offer discount for York Minster ticket holders?

All York Minster ticket holders who have purchased an admission ticket are entitled to a 10% discount from York Minster Refectory takeaway kiosk only. The use of this discount is not exclusive to the day you visit York Minster but must be used before your York Minster ticket expires. The discount can only be used once per ticket. This includes all snacks, hot drinks, and light refreshments (including cakes, pastries and sandwiches). This discount only applies to purchased tickets and children accompanying the ticket holder.


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